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Autotask bundles services with business automation software 
16 October, 2008

Helping IT service providers build a stronger and more profitable business model, Autotask Corporation is announcing the release of Autotask ProPlus, a new IT Business Optimization solution that combines Autotask's award-winning professional services automation software with advanced implementation and IT business consulting services. Available now, the Autotask ProPlus offering is designed specifically for IT service providers and MSPs with complex organizations that need an easy way to centralize a diverse portfolio of service offerings, divisional resources and even multiple service delivery systems into Autotask. In addition to the full-featured Autotask Pro software, Autotask ProPlus gives customers access to an ITIL-based best practice framework and the ability draw from the experience of Autotask Corporation's Professional Services team for business optimization expertise, as well as advanced Autotask implementation. "Aligned with the ITIL best practice framework, Autotask ProPlus is the result of more than 20 years of content development around best practices for optimizing IT service delivery," says Len DiCostanzo, Autotask Senior Vice President of Professional Services. "It's an ideal solution for larger IT service organizations and MSPs that want to align their business more closely with our Autotask technology and establish a diverse, fully-automated IT services business."
Autotask ProPlus offers a unique line up of advanced implementation and professional IT business consulting services including: A Business Optimization Assessment, which helps the service provider to understand and validate the service profitability, pricing and processes they have in place today, and identify areas where existing processes are missing or not well defined. An Advanced Autotask Implementation Service, offering individualized consulting with an Autotask Professional Services Consultant for best practice guidance through each of the software's core functions, tailored to the customer's business model. Unlimited Access to Best Practice Sessions, which includes Autotask's ongoing monthly education best practice group sessions that focus on core functions, major software updates, and on optional add-ons and extensions. Quarterly Business Optimization Check-ups where by an Autotask Professional Services Consultant evaluates the service provider's level of adoption, compares key performance indicators against industry norms, and assists with recommendations to further optimize operations. Executive Coaching Sessions screened by an Autotask Professional Services consultant to ensure a closed group of peer service providers with similar attributes, who don't directly compete. Annual Check-up and Report Card designed to help service providers to assess overall improvements in business operations and service delivery, and to establish new goals for the next annual cycle. AutoTask ProPlus is available now. All service offerings can be purchased together as one comprehensive solution or on an individual basis. Pricing for these services starts as low as $199 (US). For more information visit http://www.autotask.com or call 518-720-3500.
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