Will fee hikes at the world's biggest online auction site scare away sellers or
will people just accept eBay's higher
fees? According to a press release issued by eBay competitor OnlineAuction.com, the fee hikes that are
planned to go into effect in mid-February is creating "quite a buzz."
In its press release, OnlineAuction.com stresses that the customer base
making up eBay is unhappy with the fee hikes, and that maybe they should
consider moving over to the much lesser-known OnlineAuction.com, which
has a monthly fee of $8. OnlineAuction.com's fee allows users to sell all they
want, whereas eBay's fee structure is based on a per item for sale listed. A
cheap ploy to steal some business from the uber-auction house, or does
OnlineAuction.com actually have a point?
OnlineAuction.com compares eBay users to worker bees that are, and I quote,
"tired of supporting [the] corporate giant." The press release continues:
"eBay's increased fees announcement is causing quite a buzz, as the worker
bees who built up the eBay colony claim they can just as easily bring it down
and build another."
What's more, the OnlineAuction.com press release points out that eBay is not
immortal, and the company's users could tear it down just as they built it up.
According to Chris Fain, the founder and CEO of OnlineAuction.com, "eBay
has enjoyed what they considered to be an immortal status for years. Every
good business person knows there's no such thing as immortality."
The company's proof of upset customers that are ready to jump ship seems
to be based on a discussion with one eBay seller quoted in the release, CNN/
Money columnist Eric Hellweg and an online petition. ... Let
that sink in for a second.
Online petitions are, of course, nothing new. The press release points to PetitionOnline, and after some
digging, this reporter turned up the "Protest to the Ebay (sic) Fee
Structure Increase," which as of the time of this writing had gathered
21,842 signatures. Apparently the millions of sellers on eBay can't bothered
to voice their complaints on PetitionOnline.
The absurdity of using online petitions as proof of anything is hardly worth
pointing out. Let's face it. Some people will sign anything. Name a television
show you loved in the past. If it's not out on DVD yet, you're likely to find an
online petition somewhere begging for whoever owns the rights to pretty
please release their favourite sitcom/cartoon/drama/action/adventure/etc.
on DVD.
For good or for bad, PetitionOnline allows anyone to create a petition and
start gathering signature. An edumucated guess would be that few of these
petitions affect anything, even if they should. Right up there with the anti-
eBay, anti-Microsoft and anti-you-name-it petitions are others that truly
deserve some attention -- like "The Stop Ashlee Simpson" petition with
226,710 signatures and the "See Bert Topless" petition with 10,541
signatures. Truly worthy causes, to be sure, and certainly proof that online
petitions are good market research.