Ingram Micro bolsters upmarket Seismic offerings with Nimsoft addition 31 August, 2009 By Mark Cox

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The new performance and availability monitoring solution set will be called the Seismic Enterprise Monitoring powered by Nimsoft. It includes mid-market and enterprise availability monitoring solutions such as business service management and dashboards, as well as a wide net of proactive monitoring services including applications, SLAs, end-user response times, servers, databases and the network.

"Nimsoft is a clear leader within the managed services space," said Jason Beal, Director, Sales, Ingram Micro Services Division. "Nimsoft is fashioned for the MSP market, with great technology. But they also have an ability to scale up market in the midmarket to enterprise. Most of the MSP space is SMB or small midmarket. This will allow solution providers to take advantage of the more lucrative market in the upper midmarket and enterprise. It really helps VARs move up the food chain."

Beal said Ingram Micro has had 'fantastic success' within the SMB market with managed services, with over 1000 different MSPs using Seismic and 40-50 resellers joining every month.

"With the midmarket, its obviously less of a broad scale play, but we expect the same adoption rate among the VARs who focus on that space," he said.

Beal said that the Nimsoft initiative is part of a focused push to expand Seismic offerings above the SMB market.

"For the first two years. SMBs had been the focus, but in the last six months we have been making more of an effort in the midmarket. Adding MSP solutions like CA's IROD (Instant Recovery on Demand). This is one more offering in our effort to build out in the enterprise to midmarket space."

Beal noted that while their MSP offerings have found a receptive end-user audience in the weak, economy, as many SMBs have offloaded IT functions, they are seeing the same opportunities for MSP offerings even among larger companies with deeper IT staffs.

"We are seeing evidence on a daily basis that managed services are counter cyclical, and people are winning deals because in a down economy, companies have to tighten budgets and go to IT outsourcing," Beal said. "But even in bigger environments, like universities, health care, hospitality, and manufacturing, while they will continue to invest themselves in IT areas which are core areas to their business, things like help desks and server monitoring, even in the mid market to enterprise space, we are seeing them hand these off to the MSPs."