TelCentris ups channel incentives for partners in 2010 10 December, 2009 By Mark Cox

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Two key changes have been made to the plan, which involve adopting its aspects of introductory promotion originally set to expire this December, as its standard incentive program for agents and dealers.

"We've had had a pretty significant and positive feedback based on the initial promotion in place," said Perry King, Sr. Product Manager, Business Services at TelCentris. "And from some of the response, we've decided to continue a 20 percent commission without any revenue commitment. The 20 percent commission was originally intended to be the top commission level, but was to be paid on all partner sales until the end of this year as a spiff to let agents become familiar with the product. Now it is a permanent part of the program. So are up to 30 percent commissions paid on core products for qualified master agents and 50 percent of installation fees collected paid to partners on an ongoing basis. No annual revenue commitment minimum for agent and dealer partners is also a permanent part of the program.

King said that the second major addition is unique Evergreen provisions in all contracts.

"As long as a customer continues to be a customer, we will pay the agent who brought in the customer for the duration, even if the agent originally brought the customer in on a shorter term contract," King said. "We will extend the duration of the payment for the duration of the contract. Most commission plans typically end after that first contract term is over."

In addition, the one month of Voice MRC (monthly reoccurring charge) paid to all partners beyond their standard commission on three-year deals, which was slated to end in December, has been extended through the end of the first quarter of 2010.

"TelCentris' business model is unique in that our technology enables us to bypass expensive licensing fees that our competitors have to pay-- as a result, we're able to offer our partners some of the most competitive incentives in the industry," said Bryan Hertz, CEO of TelCentris. "Since our channel partner program launched in September, we received very positive responses regarding our introductory incentives, so we've decided to strengthen the commission payout beyond the initial promotion."

TelCentris' core business services include hosted IP-PBX, SIP trunking and a hosted contact center solution in partnership with Altitude Software. Other available business services include managed hardware, broadband and analog circuits. All TelCentris products and services are powered by its award-winning Unified Communications Service Delivery Platform.